Privacy & Cookie Policy

Effective Date: December 11, 2025

AlbertasBest.ca (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information You Provide

When you register for an account or create a business listing, we collect:

  • Name
  • Email address
  • Company name
  • Business location and address
  • Phone number
  • Business description and details
  • Payment information (processed securely through our payment processors)

Information Automatically Collected

When you visit AlbertasBest.ca, we automatically collect:

  • Geolocation Data: We use your approximate location to provide “near you” listings and improve search results relevant to your area
  • Device Information: Browser type, operating system, IP address
  • Usage Data: Pages visited, time spent on pages, links clicked, search queries
  • Cookies and Tracking Technologies: See Cookie Policy below

User-Generated Content

When you interact with our platform, we collect:

  • Reviews and ratings you post about businesses
  • Photos you upload
  • Comments and discussions you participate in

How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain our directory services
  • Process your business listing submissions
  • Enable geolocation-based search and “near you” features
  • Process payments for premium listings
  • Send you account-related communications and updates
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our services.

Types of Cookies We Use

Essential Cookies (Required)

  • Enable core functionality like user authentication and account access
  • Remember your preferences and settings

Analytics Cookies

  • Help us understand how visitors use our website
  • Collect aggregated data about page visits and user behavior
  • We use analytics tools including Google Analytics

Marketing and Advertising Cookies

  • Used by third-party advertising partners
  • Track your activity across websites to deliver targeted advertisements
  • Help measure the effectiveness of marketing campaigns

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may limit your ability to use some features of our website. To opt out of analytics tracking, you can use browser extensions or visit the opt-out pages of our analytics providers.

Third-Party Service Providers

We work with trusted third-party service providers who process information on our behalf:

Payment Processors: PayPal and Stripe process payment information for premium listings. They maintain their own privacy policies and security standards. We do not store complete credit card information on our servers.

Analytics Providers: We use third-party analytics tools to help us understand website usage and improve our services.

Marketing Partners: We may work with advertising networks and marketing platforms that use cookies and similar technologies.

These third parties are contractually obligated to protect your information and may only use it for the purposes we specify.

How We Share Your Information

We may share your information in the following circumstances:

Public Business Listings: Business information you submit (company name, location, description, contact details) will be publicly visible on AlbertasBest.ca.

User Reviews and Content: Reviews, ratings, photos, and comments you post are publicly visible and associated with your account name.

Service Providers: With third-party vendors who perform services on our behalf (payment processing, analytics, hosting).

Legal Requirements: When required by law, legal process, or to protect our rights, safety, or property.

Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We do not sell your personal information to third parties.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, contact us at privacy@albertasbest.ca.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you delete your account, we will remove or anonymize your personal information, though some information may remain in backup systems for a limited time.

Children’s Privacy

AlbertasBest.ca is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy and Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date” above. Your continued use of AlbertasBest.ca after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy and Cookie Policy, please contact us:

Email: privacy@albertasbest.ca
Website: AlbertasBest.ca

Thank you for supporting the AlbertasBest.ca community. Together, we’re connecting Albertans with the local businesses that make our communities stronger.