Listing Guidelines

Last Updated: December 11, 2025

Welcome to AlbertasBest.ca! These Listing Guidelines explain our requirements and standards for acquiring a listing on our platform. All businesses must comply with these guidelines to be listed.

Eligibility Requirements

Geographic Requirements

Physical Alberta Location Required: Your business must have a physical location in Alberta, Canada
Service Area: If your business has multiple locations, your primary business address must be in Alberta. You may list each Alberta location separately but multiple listings of any one location is prohibited.
Out-of-Province Businesses: Businesses located outside Alberta are not eligible.

Business Categories

AlbertasBest.ca features businesses across multiple categories. Our main categories include:

Eat and Drink

Restaurants
Cafes Coffee Shops
Bars/Pubs
Food Trucks
Bakeries
Catering

Auto Services

Auto Body Repair
Detailing & Carwashes
Towing & Roadside Assistance
Vehicle Repair

Home Services

Plumbers, Electricians, HVAC
Roofers, Renovators, Contractors
Cleaning Services
Pest Control
Handyman & Locksmiths
Landscaping
Painters
Moving and Storage
Snow Removal
Tree Services

Health and Beauty

Hair Salons & Barbershops
Nail Salons & Beauty Spas
Gyms, Fitness and Dance Studios
Dentists Chiropractors Veterinarians

Professional Services

Lawyers & Accountants
Insurance & Financial Advisers
Real Estate Services
IT/Computer Repair
Marketing Agencies & Event Planners
Photographers & Printing Services
Business services

If your business doesn’t fit into one of our existing categories, please contact us to suggest a category and discuss options.

Listing Submission Process

Information Required

To submit a business listing, you must provide:

Business Name: Official legal or operating name
Complete Address: Physical street or mailing address
Contact Information: Valid phone number and email address
Business Description: Clear, accurate description of your products or services
Category Selection: Choose the most appropriate category
Business Hours: (optional but recommended)
Website/Social Media (optional but recommended)

Listing Review

All listings are subject to review before publication.

Every submission is manually reviewed by our team
Review typically takes 2-5 business days
We may contact you for additional information or verification
Approval is not guaranteed — we reserve the right to decline any listing

Verification Requirements

We may request owner verification for any listing, including one or more of the following:

Proof of Business License
Verification of Alberta physical address
Business Owner Identity Verification
Additional documentation at our discretion

Failure to provide requested verification may result in listing rejection or removal.

Content Standards

Accurate Information

All listing information must be:

Truthful and Accurate: Do not exaggerate or misrepresent your business
Current and Up-to-Date: Update information promptly when changes occur
Complete: Provide all required information fields
Verifiable: Information must be able to be confirmed if requested

Business Descriptions

Your business description should:

Clearly explain what your business offers
Be written in proper English (French acceptable for bilingual businesses)
Focus on your actual services and products
Avoid excessive promotional language or hype
Be free of spelling and grammatical errors
Not include links or include competitor names or comparisons

Character limits apply — keep descriptions concise and relevant.

Photos and Images

If uploading photos:

Use high-quality, professional images
Show your actual business, products, or services
Ensure you own rights to all images
No stock photos or watermarked images presented as your business
Images must be appropriate and family-friendly

Contact Information

Provide direct contact methods (phone, email)
Do not use competitor contact information
Ensure phone numbers and emails are monitored and responsive
Update immediately if contact information changes

Prohibited Content and Conduct

Listings Will Be Rejected or Removed For:

Ineligible Businesses

Businesses located outside Alberta
Businesses without a physical address
Fraudulent or non-existent businesses

Inappropriate Content

Adult entertainment or sexually explicit services
Illegal products or services
Pyramid schemes or multi-level marketing (primary focus)
Escort services
Weapons or explosives sales
Tobacco sales (cigarettes, vaping) as primary business
Gambling services

Misleading Information

False or deceptive business information
Fake reviews or ratings
Impersonating another business
Misleading business names or descriptions

Policy Violations

Duplicate listings for the same business and location.
Multiple listings to manipulate search results
Spam or irrelevant content
Abusive or harassing content
Violation of intellectual property rights
Content that violates our Terms of Service

Quality Standards

Professional Presentation

Listings should maintain a professional standard:

Use proper grammar, spelling, and punctuation
Avoid ALL CAPS (except acronyms)
No excessive punctuation (!!!, ???)
Professional tone appropriate for your industry

Completeness

Complete listings perform better and are more likely to be approved:

Fill out all available fields
Add business hours
Include contact information
Upload quality photos (when applicable)
Provide detailed business descriptions

Listing Maintenance

Keeping Your Listing Current

You are responsible for:

Updating hours during holidays or special circumstances
Changing contact information when it changes
Modifying service descriptions as your business evolves
Responding to customer reviews (if applicable)
Renewing premium listings before expiration

Inactive or Outdated Listings

We may remove or suspend listings that:

Contain outdated or inaccurate information
Have disconnected phone numbers or bounced emails
Have been flagged by multiple users as incorrect
Appear to be for closed businesses

Reviews and User Feedback

Customer Reviews

Your listing may receive customer reviews and ratings. You cannot:

Remove negative reviews (unless they violate our content policies)
Post fake positive reviews
Incentivize customers to leave only positive reviews
Harass or threaten users who leave negative reviews

Responding to Reviews

You may respond to reviews professionally:

Address concerns constructively
Thank customers for positive feedback
Correct factual inaccuracies politely
Do not engage in arguments or personal attacks

Free vs. Featured Listings

Free Listings Include:

Basic business information
Category placement
Contact details
Standard search visibility

Featured Listings May Include:

Featured placement on Home Page, Category and City pages.
Enhanced visibility in search results
Additional photos and media
Additional features and functionality
Extended business descriptions
Priority customer support
Analytics and insights

Find Featured Listing Details Here.

Our Rights and Discretion

AlbertasBest.ca reserves the right to:

Review and approve or reject any listing submission without explanation
Edit listing content for clarity, accuracy, grammar, or policy compliance
Request additional information or verification at any time
Remove or suspend listings that violate these guidelines
Remove listings for businesses that have closed or relocated outside Alberta
Change listing categories or reorganize directory structure
Modify these guidelines at any time
Refuse service to anyone for any reason
Make final decisions on all listing-related matters

We exercise complete editorial discretion over all content appearing on AlbertasBest.ca.

Reporting Issues

Report Inaccurate Listings

If you find a listing with incorrect information, please report it to us with:

The business name and listing URL
Description of the inaccuracy
Correct information (if known)

Report Policy Violations

To report a listing that violates these guidelines:

Contact us at privacy@albertasbest.ca
Include the listing URL and specific violation
Provide evidence if possible

We review all reports but cannot guarantee specific actions or outcomes.

Changes to These Guidelines

We may update these Listing Guidelines at any time to:

Clarify existing policies
Add new requirements
Respond to emerging issues
Improve listing quality

Updated guidelines will be posted with a new “Last Updated” date. Continued use of our services constitutes acceptance of any changes.

Contact Us

Questions about these Listing Guidelines?

Email: connect (a) albertasbest.ca
Website: AlbertasBest.ca

Thank you for supporting the AlbertasBest.ca community. Together, we’re connecting Albertans with the local businesses that make our communities strong.